Customer Service

Visit Customer Service on the second level of Edmonton Court for a variety of services

ALL ABOUT GIFTS

Our year-round gift wrapping service has all the supplies and skilled giftologists to help make your gift presentation perfect.

Know someone who is hard to buy for? Not sure what to get? You can’t go wrong with a Portage Place Gift Card. It can become a great pair of shoes, a theatre event, lunches, sports gear or whatever they choose.

FOR YOUR COMFORT

We offer stroller and wheelchair rentals to help make your visit comfortable for you, your family and friends.

Downtown Watch ambassadors provide SafeWalks for added reassurance for downtown workers, visitors, and residents. When working late or leaving an event in the dark, some people find it intimidating to walk to their car or bus stop alone. The Downtown Watch are out on downtown’s streets to assist you and welcome any calls for SafeWalks.

For a SafeWalk, call the Downtown Watch at 958-SAFE (7233).

OUT AND ABOUT

TOURISM AND TRANSIT INFORMATION

If you’re new to Winnipeg or just looking for the latest transit schedules, we are here to help. Stop by or call us at (204) 925-4410

Tourism Winnipeg has the latest on Winnipeg’s festivals, events, and must-sees.

https://www.tourismwinnipeg.com/

Winnipeg Transit can help you get from point ‘A’ to wherever you need to ‘B’.

http://winnipegtransit.com/en

PORTAGE PLACE GIFT CARDS

INDIVIDUAL:

With over 90 shops, restaurants and services in the heart of downtown Winnipeg, a Portage Place gift card makes an easy gift choice for any occasion. Pick one up in Customer Service on the second floor!

CORPORATE:

With a Portage Place gift card, your staff or co-workers can enjoy lunches, choose some Jets or Bombers gear, fresh flowers, jewellery a great selection of clothing and shoes, or even a PTE theatre event. Pick one up in Customer Service on the second floor!

NEED MORE INFORMATION?
Please contact our customer service team

Call us at 204-925-4410

Our Customer Service Team is available Monday to Saturday 10 am – 6 pm excluding holidays.

NEED MORE INFORMATION?

Please contact our customer service

Call us at 204-925-4410

Our Customer Service Team is available Monday to Saturday 10 am – 6 pm excluding holidays.

MALL INFORMATION

Located centrally in downtown Winnipeg, Portage Place is across the street from the Bell MTS Place. If you work downtown, you can reach Portage Place without stepping outside! Just use the convenient skywalks.

link to skywalk maps

PARKING

There’s plenty of covered, street and surface lot parking around Portage Place, including the attached parkade.

PORTAGE PLACE PARKADE

  • Heated Underground Parking, 393 Portage Avenue, Entrance off Carlton or Vaughan Street
  • 6’11” Clearance Mall access closed Midnight – 06:00
  • After Hours – use intercom button between overhead doors at Carlton Street.

ONE CANADA SURFACE LOT

  • Paved Surface Lot with power
  • 290 Vaughan Street
  • Entrance off Colony
  • Pay and Display Meter
  • Accepts Visa/Mastercard/Bills and Coin

PROMENADE / WEBB PLACE

  • Pay by license plate
  • Entrance off Vaughan Street
  • Meters accept Visa, MC, Coins, and bills

OTHER OPTIONS

  • Surface Lot – 300 Carlton Street
  • Surface Lot – 356 Ellice Avenue (Behind the Air Canada building)
  • Surface lot – 290 Vaughan Street, entrance of Colony Street
  • Street parking on Carlton Street, Ellice Avenue and Vaughan Street