Customer Service
Portage Place offers a wide range of services to our customers and merchants to enhance your shopping experience. Visit our Portage Place Customer Service Centre on Level Two at Edmonton Court (beside the "up" escalator) or call (204) 925-4410 for the following services:
- Gift Card sales
- Weekend Parking Validation
- Year-round gift wrapping
- Coat and parcel check
- Stroller & Wheelchair Rentals
- Lost & Found
- Tourism & Transit Information
- Security
Gift Card Sales
Portage Place gift cards are available in denominations from $5 to $50 and make the perfect gift for celebrations, recognition, or surprises!
Weekend Parking Validation
Underground parking is FREE on Saturday and Sunday with a minimum $20 purchase. Simply bring your parking ticket and same-day receipts to Customer Service and have your ticket validated. Easy!
Year-Round Gift Wrapping
Top off that perfect gift with expert gift wrapping services at affordable prices, featuring a wide range of wrapping paper and décor to suit every occasion.
Coat & Parcel Check
Want to browse in comfort? Simply check your coat and parcels and shop with ease.
Stroller & Wheelchair Rentals
Take care of the little ones by renting a stroller for the day, or take it easy when you shop and borrow a wheelchair (valid photo ID and deposit required).
Lost & Found
Missing something? Found something? Visit Customer Service to claim or drop off lost items.
Tourism & Transit Information
Pick up mall directories, dozens of free brochures, maps, and bus schedules to get the most out of your visit to downtown Winnipeg. Have any questions? Ask our friendly Customer Service Staff and they’ll be happy to track down the answer.
Security
If you have a matter that requires attention from security, please visit Customer Service. For your comfort and convenience, Portage Place employs a 24-hour professional security force. For security emergencies, please call 943-4929.